Is your CIO function mature enough?

Is your CIO function mature enough?

The information and communications technology (ICT) strategies of most large enterprises are increasingly focusing on an enterprise-wide approach to commodity or utility ICT resources – such as data centers, networks, common applications, and office productivity environments. Drivers for this include operational efficiency and better support for process integration and collaboration across the enterprise.

Enterprise-wide ICT strategies include a range of consolidation, rationalization, and standardization initiatives and the creation of internal shared services arrangements – as well as outsourcing and, more recently, cloud computing.

Enterprise-wide ICT strategies require rethinking the style of the enterprise’s ICT organization and putting the spotlight on the readiness of its CIO functions to step up to enterprise-wide leadership.

Table of Contents:

SUMMARY
Impact
Ovum view
Key messages
The federal ICT organization seeks to balance centralized and decentralized ICT resources
Large enterprises usually have a diverse range of approaches to ICT management and the CIO role
A CIO Maturity Model to make sense of the diversity of CIO roles
THE FEDERAL ICT ORGANIZATION STRUCTURE
The structure
Balancing centralized and decentralized ICT
Enterprise-wide ICT strategy
Strategic ICT management
Diverse ICT organization arrangements
In an ideal world
In reality
THE CIO MATURITY MODEL
Remit – what should business executives expect of a CIO?
Range and reach – what does the CIO do, and with what degree of enterprise-wide influence?
TOWARDS A BEST-PRACTICE CIO FUNCTION
A useful tool
RECOMMENDATIONS
Recommendations for enterprises
Recommendations for suppliers
Alternative views
APPENDIX
CIO Maturity Model interactive template


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